Just as many customers are dealing with, I have dealt with the same situation. NO WHERE does it state that this is only a 14 day trial.
and I called customer service asking them to explicitly walk me to the website in which states these 'terms and conditions.' the girl says go to 'www.eleganceskinretreat.com' - well using 2 different computers, my cell phone and googling the website, I could not find this website. it must not exist. I also went all the way through looking for these terms in the same way I originally got my free bottle, but there too, No terms or conditions explaining the price of the product nor the trial only being 14 days! I am furious that they will not remove the charge, since I will not be getting or using any more bottles of their product.
I would never recommend this product simply because of the customer service. Once again, the big company wins of the little customer!!
Product or Service Mentioned: Elegance Skin Retreat Free Trial.
Reason of review: Not as described.
Monetary Loss: $90.
Preferred solution: Full refund.