I signed up for a free trial on 08/10/17 and agreed to pay a one time charge of $5.97 (I paid for shipping only); Then on 08/30/2017 I noticed my bank account had been charged for a Subscription to Elegance Skin Retreat. I did not agree to monthly charges nor did I agree to an ongoing subscription of any kind.
I simply agreed to try out a product for free and I agreed to pay for shipping only. Instead I discovered I was charged:$85.97 and $89.97 on 08/24/17. I did not authorize these charges/payments and once I discovered them, I immediately called their customer service line and requested a full refund. And even though I have not received any additional products in the mail, they refused to refund my money.
I feel this is an internet robbery scam and I demanded immediate cancellation because they told me I would continue to be charged every month if I did not.
I am requiring my money be fully refunded! Total: $175.94
Product or Service Mentioned: Elegance Skin Retreat Cream Free Trial.
Reason of review: Not as described.
Monetary Loss: $176.
Preferred solution: Full refund.
I didn't like: That they refused to refund my money, No refund or return, Sneaky business operations, Online robbery scam.